I applied online. The process took 1 week. I interviewed at Kohl's (Downey, CA) in Sept 2024
Interview
Super easy interview questions. They ask simple questions like who you are or if you have experience working in retail. I didn’t have experience at all so I just told them what I know about sale. Just be prepared for them to ask you for examples about your answer.
Interview questions [1]
Question 1
Tell me about a time when you had to go above and beyond for a customer.
Short but still good experience to have for a beginner in interviewing. There are a lot of people to meet so that you can make your skills of speaking up to par.
Easy, over the phone and about 30 minutes long. The store manager asked questions about my background, what would I do if xyz happened, what I would do if a end cap was messy, how would I contribute to making the store look good.
Interview questions [1]
Question 1
What would you do if you encountered an upset customer?
A round table style, group interview process with the manager and other candidates. Afterwards, on the same day, they did the one on one interviews. After about a week later I received an offer, which I accepted.
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