I applied in-person. The process took 2 weeks. I interviewed at Kohl's (Woodbury, MN) in May 2015
Interview
I went to the customer service desk, and they told me where to wait for the interview. It was a group interview with 5 other girls. The assistant manager had us fill out a packet of forms before we started the interview. He first had us say our names and why we chose Kohl's. Then he asked us several more questions that I had been prepared for because of this site! We went around the table taking turns answering the same questions, but he started first with different people so it was fair. After that he called me back first to talk one on one with him. He just basically asked if I had any questions, what department I would like to work in and why, and if I would be able to handle the business of weekends. I would say dress up business. I kept smiling and made eye contact with the interviewer and with whoever was talking. This was my first interview ever, but it went really well because I was prepared, well dressed, and appeared confident and professional during the interview.
Interview questions [1]
Question 1
1. What is your name, and why did you choose Kohl's?
2. Tell me about a time when you had a conflict with someone.
3. What would you do if you saw a customer stealing?
4. Tell me about a time when you were late to work or an appointment.
5. Explain a time when you went above and beyond for a customer.
6. What would you do if a customer had a question about a different department that wasn't part of your responsibility?
It was a pretty standard interview with situational questions and they explained the job duties. They also took me around the store to show me around and introduce me to everyone.
Pretty straight forward, the interview was like any other for any clothing company. Pretty quick, from call to being on the job took 1-2 weeks minimum. Though pay wasn’t that great, it was still a good learning experience.
Interview questions [1]
Question 1
If a customer asked for a location of a product what will you do
Very easy! They asked about my experience and ask me a few behavioral questions and then discuss about the role. The manager was really nice and really enjoyed it as a first job!