I applied online. The process took 1 week. I interviewed at Kohl's (Moreno Valley, CA) in Oct 2015
Interview
Applied online and received and email about choosing an interview date. Group interview with about 6 other people. Questions were for everyone and each person had to give an answer.
Interview questions [1]
Question 1
What do you think is most important about customer service?
I applied online. I interviewed at Kohl's (Lorain, OH)
Interview
Very easy interview process. Met with a lead first and then the store manager. Both very nice and easy to talk to. Overall process lasted about a half hour. Very general questions asked.
Group interview with other applicants and multiple staff members present during the process. Questions directed at all applicants in the room. Store manager and hiring manager both present throughout the duration of the interview.
Interview questions [1]
Question 1
How would you handle a situation in where a customer is upset
They start off the process with a Phone interview to get to know you and what you’re looking for. They’ll ask about your availability and experience. In person interview would be next.