Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Kohl's

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Kohl's reviews | Kohl's jobs | Kohl's salaries | Kohl's benefits | Kohl's conversations
      Kohl's interviewsKohl's Retail Sales Associate interviewsKohl's interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Retail Sales Associate Interview

      9 Apr 2018
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Kohl's in Apr 2018

      Interview

      I filled out the online application, and within a few days got an email to set up an interview. They have slots every Tuesday and Thursday it seems. The interview (one-on-one) was very fast, and the woman interviewing me was very sweet and casual. She took me to her office, and only asked a handful of questions. She made sure I was comfortable and assured me that they email back everyone who gets interviewed within a few days, and if not, then make sure to call them. Though I'm sure she liked me, I didn't get the job. Make sure you practice the questions on Glassdoor beforehand! Really helps.

      Interview questions [4]

      Question 1

      What would you do if a customer interrupted you while you were already helping another customer?
      Answer question

      Question 2

      What sort of customer service experience have you received that has helped you understand how to apply it to your work at Kohl's?
      Answer question

      Question 3

      What would you do to turn a negative customer experience into a positive one?
      Answer question

      Question 4

      What would you do if a customer was upset?
      Answer question
      2

      Other Retail Sales Associate interview reviews for Kohl's

      Retail Sales Associate Interview

      1 Jun 2026
      Anonymous employee
      Yardley, PA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Kohl's (Yardley, PA)

      Interview

      Short but still good experience to have for a beginner in interviewing. There are a lot of people to meet so that you can make your skills of speaking up to par.

      Interview questions [1]

      Question 1

      Availability and Hours to be worked
      Answer question

      Retail Sales Associate Interview

      21 May 2026
      Anonymous employee
      Newark, DE
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kohl's (Newark, DE)

      Interview

      Easy, over the phone and about 30 minutes long. The store manager asked questions about my background, what would I do if xyz happened, what I would do if a end cap was messy, how would I contribute to making the store look good.

      Interview questions [1]

      Question 1

      What would you do if you encountered an upset customer?
      1 Answer

      Retail Sales Associate Interview

      28 Apr 2026
      Anonymous employee
      Manassas, VA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Kohl's (Manassas, VA)

      Interview

      A round table style, group interview process with the manager and other candidates. Afterwards, on the same day, they did the one on one interviews. After about a week later I received an offer, which I accepted.

      Top companies for "Compensation and Benefits" near you

      avatar
      Azadea
      3.6★Compensation and benefits
      avatar
      Al-Futtaim Group
      3.5★Compensation and benefits
      avatar
      Ebrahim K. Kanoo Companies
      3.8★Compensation and benefits
      avatar
      Warehouse
      3.5★Compensation and benefits