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      KnowBe4

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      Related searches: KnowBe4 reviews | KnowBe4 jobs | KnowBe4 salaries | KnowBe4 benefits
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      Tech Support Tier 1 Interview

      15 Jan 2021
      Anonymous employee
      Clearwater, FL

      Other Tech Support Tier 1 interview reviews for KnowBe4

      Tier 1 Tech Support Interview

      6 Jan 2021
      Anonymous employee
      Clearwater, FL
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at KnowBe4 (Clearwater, FL) in Dec 2020

      Interview

      12/7/2020 - Applied to KnowBe4 through LinkedIn. 12/7/2020 - Isabel from the expansion team reached out via email and asked a couple qualifying questions. 12/11/2020 - Took first phone call from Isabel. 12/14/2020 - Completed applicant assessments. This included an aptitude test, IQ test, and Culture fit survey. 12/15/2020 - Zoom interview with Isabel, the Support Director, and VP of Product Support. 12/22/2020 - Received and signed offer letter.

      Interview questions [1]

      Question 1

      We roleplayed a live support call. The question was product related and I don't want to give away any spoilers.
      Answer question
      1
      Easy interview

      Application

      I applied through an employee referral. I interviewed at KnowBe4 (Clearwater, FL) in Dec 2020

      Interview

      This was the most fun I have ever had in an interview. They had a team of folks on a Zoom call asking me questions focused on my knowledge and ensuring that the culture of the company was a fit. Then we did a role play and played a fun game. It was really relaxed and open!

      Interview questions [2]

      Question 1

      There was a focus on support experience and email technology/protocols.
      1 Answer

      Question 2

      They asked what I knew about KnowBe4 and the work they do.
      1 Answer

      Tier 1 Tech Support Interview

      1 Oct 2020
      Anonymous employee
      Clearwater, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 4 days. I interviewed at KnowBe4 (Clearwater, FL) in Sept 2020

      Interview

      Interview process was done expeditiously!! I did the 1-click apply on LinkedIn on Monday Sep 7th. Tuesday Sep 8th, I was contacted via email by Matt the Expansion manager to set up a phone interview for Wednesday Sep 9th. Finished the second interview on Thursday Sep 10th, and was signing my offer letter on Friday Sep 11th!! The process was seamless and I was absolutely blown away by KnowBe4's hiring process!!

      Interview questions [1]

      Question 1

      I was asked about email protocols
      1 Answer