I applied online. The process took 3 weeks. I interviewed at KeyBank (Suffern, NY) in Oct 2014
Interview
Interview was quite good and asked very general questions. First i got call for the phone interview and told me that she will send me an email regarding the confirmation of the interview (but didn't received any email), then set an one on one interview in the branch with the manager.
Night before interview received call from the manager that he wanted to reschedule the interview and will call me next day but didn't received call. after two days got call for the new time for the interview. they need experienced person, didn't have any experience from USA at that time, i have international banking experience
It was about an hour long interview,
1.Are you comfortable recommending financial services to clients?
2.This location is very slow, how would you bring more business to this location?
3.Describe your abilities with a computer on a scale of 1-10?
4.Talk about any leadership experience you've had?
5.How would you handle a coworker not doing her job?
6.Tell me about a time you were faced with an unhappy customer. How did you handle it?
7.Tell me a time when you went above and beyond for the customer?
8.cold calling?
Interview questions [1]
Question 1
Location is very slow how you bring business other than customer service?
I applied online. The process took 1 week. I interviewed at KeyBank (Portland, OR) in Apr 2025
Interview
The recruiter did not sound interested throughout the whole interview and asked borderline offensive questions. A little background: I was unemployed for a while due to layoffs. I guess the recruiter did not like the fact that there were gaps in my work history and asked me if I am still unemployed? How would I support myself financially if I weren't employed? What am I trying to get out of being a teller? Is this really appropriate for a phone screening? I got a rejection a week after the phone interview.
Interview questions [1]
Question 1
Are you currently employed? Please explain the gaps on your resume.
I applied in-person. I interviewed at KeyBank (Cincinnati, OH) in Jun 2023
Interview
One in person interview with hiring manager. Asks a multitude of questions regarding my banking experience, customer service experience, handling confidentiality, etc. Situational questions regarding disgruntled customers. Handling working relationship questions as well.
Interview questions [1]
Question 1
How would you handle confidential costumer information.
Phone call with recruiter shortly after applying (about 3 days), meeting with supervisor about a week later. Job offered that day over the phone and started the next week. Pretty straightforward the entire way