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      Kelly

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      Technical Support Advisor Interview

      7 Mar 2018
      Anonymous employee
      Myrtle Beach, SC

      Other Technical Support Advisor interview reviews for Kelly

      Technical Support Advisor Interview

      13 Aug 2025
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 1 week. I interviewed at Kelly (Myrtle Beach, SC) in Mar 2018

      Interview

      I applied online on February 26th. Got to the end of the application and it told me to schedule an interview but there was no available slots. On February 28th I got an email to do a typing test which is pretty standard. You get a warm up before the test. Warmup and test took less than 10 minutes. On March 2nd, I got an email to do a prescreen video interview. It was pretty quick and simple process. I completed it on March 4th and it was only 5 questions. On March 5th I got an email to schedule a webcam interview- which I scheduled for March 6th at 11:30am. The recruiter was only 2 minutes late but really polite and professional. She actually reviewed my prescreen video prior to joining the interview so she already knew about my previous experience. Be prepared to show your office/room on webcam- so tidy up before the interview! Also have your ID ready as well. If your address on the ID doesn’t match where you live- have a piece of mail with the address. Make sure you’re familiar with Apple devices. The entire interview was done in less than 30 minutes and she offered me the position at the end.

      Interview questions [5]

      Question 1

      The questions were role playing scenarios. First one: “My son was playing with my phone and moved my camera icon to a folder called “photography”. I also noticed a lot of apps in this folder that I don’t want. How can I delete this folder and the apps and put my camera icon back?”
      1 Answer

      Question 2

      “Every time I move my phone, the screen constantly rotates. How can I stop the rotation of the screen?”
      1 Answer

      Question 3

      What is more important- technical support or customer service?
      1 Answer

      Question 4

      What do you know about Kelly Services or KellyConnect?
      Answer question

      Question 5

      How familiar are you with Apple devices?
      Answer question
      13
      Easy interview

      Application

      I interviewed at Kelly (Mississauga, ON)

      Interview

      Once you clear their assement then take interview, It was easy, ask very simple question about your self, ask question from your job background, they asked me how to handle difficult client, why this role ,

      Interview questions [1]

      Question 1

      Tell me about yourself ?
      Answer question

      Technical Support Advisor Interview

      20 Dec 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Kelly

      Interview

      Firstly, applied online. Then, got a video interview call. In interview following are some example questions. Your past experience based upon customer service and technical Support Advisor related . How you handle technical problems? After and this kind of interview

      Interview questions [1]

      Question 1

      Your past experience based upon customer service and technical Support Advisor related
      Answer question

      Technical Support Advisor Interview

      13 Mar 2022
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Kelly (Toronto, ON) in Jul 2021

      Interview

      It was Smooth and easy. They asked basic customer service questions. Questions related past job and situation based questions but before that there was a simulation which u need to pass for the interview.

      Interview questions [1]

      Question 1

      Situation based like how will u react is customer get angry??
      Answer question