I was referred by an employee. I received a call a day later for a phone interview. That went well and I was asked to come to the headquarters for an in person interview with a gentleman and another Client Director. That interview also went well and I was asked to come back again for another onsite interview for approximately 5 hours. I came in and there were 2 other candidates in the room where the company provided lunch for us and an opportunity to meet the regional managers as well as other Client Directors. It was pleasant and the office was very impressive at first glance. I was given a tour and shown all the amazing things about the company which they aren't shy telling you about. After an hour with 3 client directors I was given a more extensive tour and all the perks were explained to me in detail (there are a lot). And then we got to the CEO's office. He was not there at the time but the scooter he rides on IN THE OFFICE was there. They were very proud of this and gave me a tour inside his office as his door is "always open". Then we moved onto the "case study/exercise" which entailed placing me in a room alone with a desktop computer and a case to work. I was to put together a growth strategy for a fictional shoe company here in Austin that was losing market share. They gave me 30 minutes. I could ask some questions which was helpful. My work was to be presented to the regional managers who acted like "investors" and then picked apart the proposal. Honestly, it felt like they just wanted to sucker punch you in every which way to see how you reacted. In hindsight, the guy in flip flops rolling his eyes at me while I presented didn't make me feel like this place was where I wanted to be. Regardless I did my best. In the end, they didn't like how I reacted to their feedback and I didn't get the job.
The most interesting part was that an acquaintance was interviewing with them for the same job a month later. When I learned of this, I told the candidate that I'd coach her on what to expect. This person had tons of banking and sales experience and we chatted for an hour about this interview and what to expect. I told the candidate everything I could remember about the interview. This person was so appreciative and thought she nailed it. Turns out she didn't get the job either. So in a nutshell, I think Kasasa's process for recruiting candidates to this role is severely flawed. I'm not sure what they are looking for but no one will shine in their case study approach - find another way,. I think they definitely need to fine tune their process and stop trying to be so quirky and cool. Show some professionalism. I get that this is a tech company and it's relatively small but come on. If it's taking the company months to find a fit perhaps they are looking for some sort of unicorn and missing the folks that can really help them succeed in this role.
They also ask you to take a wonderlic test.