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      Kabbage

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      Customer Service Manager Interview

      11 Sept 2019
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Kabbage (Bengaluru) in Aug 2019

      Interview

      I had proactively connected to the HR ( Nithanth ) through linked-in when I saw an opportunity at Kabbage and to my surprise I got a call within 4 days which usually does not happen . He was very candid in his conversation and was able to explain more about the company and the position and scheduled a F2F interview at the office location. The very next day when I landed to their office to my surprise , I could see the office very transparent , vibrant and the most important part was every single person on the seat had a smiling face and were enjoying their work space. This gave me a boost before I could go for the interview . The HR then took me to their swanky cafeteria and offered some yummy food from the live counter since he knew I had come there during the evening snacks time and he made sure I ate well . The interview process was scheduled in a conference room and I happen to speak to a very energetic individual ( JJ) who made me feel comfortable and we did have a fruitful discussion . After a week I did get a call for my next round but what I wanted to let you know was that , the HR was in constant touch throughout the week and made sure I was engaged by constantly updating me on the status . He did talk to me more about the company and also made sure he had a personal touch on understanding what I use to do apart from my work which I feel 10% of of the HR's do in these days. It gave me a satisfaction that even though I was the candidate applying for the job the HR was always a part of that journey . I did finish my 2nd round with the leadership team and that again was a wonderful experience . Expectations are set very clearly and you are empowered to respond and voice your opinion and trust me they are very good listeners . After some more days I was again invited to the office to speak to the Head of Kabbage and during my conversation he never gave me a feeling of his position but intern spoke to me more as friend and had a very interesting conversation . He explained to me about his journey and the Kabbage culture and that was also 1 of the factor which helped me decide to accept the offer later . In a matter of 2 day after I was called by the HR and the offer was rolled out . I would like to let you know that I was able to express what is the compensation I was looking for without any hesitation and they made sure that they pay as per the market and what you deserved and most importantly they wanted to make sure I had a smile when I saw the offer . Let me tell you KABBAGE nailed it . I would strongly recommend you to look for any open positions in this organisation and apply for the role and trust me you wont regret. You can always reach out to me via Linked-in and I would be more than happy to provide you any information that is required .

      Interview questions [1]

      Question 1

      Why Kabbage ?
      1 Answer