Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      JetBrains

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: JetBrains reviews | JetBrains jobs | JetBrains salaries | JetBrains benefits
      JetBrains interviewsJetBrains Support Engineer interviewsJetBrains interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Support Engineer Interview

      6 Aug 2024
      Anonymous interview candidate
      Berlin
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at JetBrains (Berlin) in Oct 2023

      Interview

      Recruiter got back to me to schedule the interview, but 1 minute prior to the meeting I received an email that previous meeting takes more time than expected and they asked to reschedule. I got no issues with that, so I asked for their availability but never got the response even though I followed-up twice on my message. Eventually I got ghosted, which does not seem professional.

      Interview questions [1]

      Question 1

      If I can reschedule :lol:
      Answer question
      1

      Other Support Engineer interview reviews for JetBrains

      Support Engineer Interview

      10 Mar 2026
      Anonymous interview candidate
      Prague
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at JetBrains (Prague)

      Interview

      I really liked that recruiter does not ask you any technical questions during the very first stage of the interview. I believe this is the right approach. He just explained the role, the company strategy and it was very cool introduction. Then I had a technical interview and I enjoyed it. We were on the same page with the guys that interviewed me, discussed many topics, questions and I was really impressed. Unfortunately, the position was closed (they decided to not hire on this position).

      Interview questions [1]

      Question 1

      - SQL statement - API requests - Incidents handling
      Answer question

      Support Engineer Interview

      2 May 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at JetBrains in Apr 2023

      Interview

      I applied through their careers portal and received an e-mail from the HR team asking me to schedule a 30 minute talk based on their availability (they provided a link to their calendar). After scheduling a slot, I did not receive any type of meeting link from them, so I had to proactively send a google meet invite on the day the interview was suppose to happen, as the HR team was unresponsive to all communication. During the interview, which was audio only - no cameras, the HR rep kept saying I was the perfect fit for several openings they had with their support team and it was an overall pleasant chat. Unfortunately, I did not hear back from them anymore. I have contacted them via e-mail to follow up and request feedback, but just like in the beginning, they are radio silent.

      Interview questions [1]

      Question 1

      Why do you want to work at JetBrains? Do you mind working with end users? Do you have any programming knowledge? What JetBrains products are you familiar with?
      Answer question
      3

      Top companies for "Compensation and Benefits" near you

      avatar
      DONE by NONE
      3.8★Compensation and benefits
      avatar
      YES
      3.9★Compensation and benefits
      avatar
      Moody's
      3.7★Compensation and benefits
      avatar
      Slide Inc
      3.8★Compensation and benefits