Phone questions and in-person interview. Most questions are about previous customer service jobs. If offered, it is followed by an approximate 3 weeks in center training and 90 day commitment.
I applied online. I interviewed at JetBlue (Salt Lake City, UT) in May 2017
Interview
We were introduced to the company and benefits through a short video presentation, then separated into groups of three to be interviewed. All of us were interviewed at the same time by different members of the JetBlue crew.
Interview questions [2]
Question 1
When is a time that you've dealt with a difficult customer? How did you resolve that situation?
I applied online. The process took 1 day. I interviewed at JetBlue (Orlando, FL) in Oct 2021
Interview
The company starts with an orientation informing you about the job description and the pay. The payment isn’t much and the benefits are okay. Whoever is still there is likely hired.
Interview questions [1]
Question 1
Could you tell me why you think you would be a great fit for company?
It was an okay interview. First there's a virtual presentation about the company, work/ life balance the and pay. Then shortly after your scheduled group interview. Dress professionally and make sure you have a Microsoft teams account up and ready to go.