I applied online. The process took 4 weeks. I interviewed at JPMorganChase (Bloomfield Township, MI) in Jan 2013
Interview
The process as a whole was actually quite typically for retail banking. Applied online, and received a call about a week later to set up an interview. Following week, had interview with branch manager and assisted branch manager at the location I would be working at. Interview lasted about 30-40 minutes. Received another call a week later with official offer.
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.
