I applied online. The process took 2 weeks. I interviewed at JPMorganChase (Garden Grove, CA) in Jun 2009
Interview
They go through their interview process with a standard interview question packets (every single managers use it throughout all branches). They included very typical questions such as "Tell me about a time when you had to face a difficult decision" or "Tell me about a time when you did not get along with a coworker."
Interview questions [1]
Question 1
All questions were very standard (nothing unexpected)
The interviewer asks a bunch of situational questions that try to test your critical thinking skills, but it's a challenge especially if you don't have much on the job experience.
Interview questions [1]
Question 1
Tell me about a time when... you had a difficult customer service experience
Straightforward. Calm. Very congenial. Nice people smart and honest. Would definitely consider working here given the caliber of talent. Quantitative questions werent too difficult. Just some math like addition subtraction multiplication division and quadratic equations.
I applied online. The process took 2 weeks. I interviewed at JPMorganChase (Riverside, CA) in Aug 2025
Interview
It was over the phone. They have you chose a time to set your interview and then you wait for your scheduled time and they will call you. It's a pretty quick interview lasted maybe 20 minutes.
Interview questions [1]
Question 1
They will ask you how do you handle a difficult customer and what are the steps you'll take in order to resolve it.