I applied online. The process took 2 weeks. I interviewed at JPMorganChase (Canton, MI) in Aug 2011
Interview
The interview took two days. The hiring manager was really friendly. Interview questions were very structured. I had to take another interview with another management trainee employee. They both liked me. After all of these I had to go through drug testing and background checking. After I successfully passed the those tests jod was all mine :)
Interview questions [1]
Question 1
How did you handle the hot tempered customers in your previous work?
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
