A family member of mine knew a top guy that works in operations at J.P. Morgan, and he got me in touch with him. My GPA is lower than what they wanted for the ops internship, however, he put in a good word for me so I got the phone interview. They are very busy with interviews, so when they ask if you can make the specific time, TAKE IT! I couldn't make the first time and it took another week to have the phone interview (and they also thought, maybe she doesn't want to work for us). The guy who interviewed me was very friendly, which I think made the interview go very smoothly.