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      Intact

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      Claim Assistant Interview

      21 Jan 2026
      Anonymous interview candidate
      No offer
      Neutral experience

      Other Claim Assistant interview reviews for Intact

      Claims Assistant I Interview

      2 Jan 2026
      Anonymous interview candidate
      Toronto, ON
      No offer
      Average interview

      Application

      I interviewed at Intact

      Interview

      Only received the AI interview, I am not sure what will happen. I hope that I can get the second step of the interview. I really want to enroll in intact.

      Interview questions [1]

      Question 1

      how your friends describe you
      Answer question
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Intact (Toronto, ON) in Dec 2025

      Interview

      For anyone who is going through with the interview process with this company, expect to not speak to a human being. The first round is a one way interview which many would find stilted and unnatural and it doesn't help that the AI screens you out if you don't fit certain criteria or answer in a specific way. I find it disrespectful that the company's hiring team cannot bother to conduct a simple phone screening with candidates and instead resort to recorded answers when interviewing should be a two way street where people communicate. I am leaving my review here because I received a rejection email from the hiring team claiming they spoke to me despite only conducting the one way interview and have not spoken to a single representative.

      Interview questions [1]

      Question 1

      How would colleagues describe you?
      Answer question
      1

      Claims Assistant I Interview

      3 Mar 2022
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Intact (Mississauga, ON) in Feb 2022

      Interview

      I applied on Indeed. 9 days later I was asked to submit a video interview where I would answer pre-recorded questions. I had 30 secs to prepare and 1:30 minutes to answer. 1 month later, I got an invitation to do a virtual interview with 2 managers. The interview was 3 parts; questions about my background and work experience, behavioural questions and closing questions. Also, I was given time to ask questions about the role. The interviewers were nice and explained what will I be asked during the interview. Make sure you follow the STAR approach when answering the behavioural questions. Received a phone call next day after the interview saying that they will be conducting a background check.

      Interview questions [8]

      Question 1

      Tell us about your background and work experience
      Answer question

      Question 2

      Tell us about a time you collaborated with a team from another department
      Answer question

      Question 3

      Tell us about a time where you worked on something that required attention to detail
      Answer question

      Question 4

      Tell us about a time where a change was going to be implemented and what did you do to prepare for the change
      Answer question

      Question 5

      Why are you leaving your current position, why did yo apply for this position and why intact?
      Answer question

      Question 6

      What challenges do you think you will face in your new role and what would you do to overcome these challenges
      Answer question

      Question 7

      What do you need from your managers in order to succeed in this role
      Answer question

      Question 8

      Are you ok with working on holidays
      Answer question
      15