Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Inktel

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Inktel reviews | Inktel jobs | Inktel salaries | Inktel benefits
      Inktel interviewsInktel Call Center Operations Manager interviewsInktel interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Huawei Technologies
      3.6★Compensation and benefits
      avatar
      Ericsson
      3.6★Compensation and benefits
      avatar
      Saudi Telecom
      4.0★Compensation and benefits
      avatar
      Nokia
      3.5★Compensation and benefits

      Call Center Operations Manager Interview

      20 May 2018
      Anonymous interview candidate
      Orlando, FL
      No offer
      Negative experience
      Average interview

      Application

      I applied in-person. The process took 6 weeks. I interviewed at Inktel (Orlando, FL) in Apr 2018

      Interview

      The interview process is nothing I experienced before. Upon your first interview as you entered the building and speak with the receptionist, they start your with a 52 question test in which you only have 12 minutes to complete. Not sure about the intent of this since they didn’t share any input. Be ready to be part of a 1 month 1 1/2 time to be interviews from the Site Director, VP, President and eventually the CEO. During my experience, I was I interviewed by HR and all those above mentioned. I was asked to do a 30/60/90 days action plan and also drive down to Miami to meet the President and VP in person and conduct another interview with them, then I was moved to the CEO who was 20 minutes late, spoke and asked about politics and even asked for my place of origin. A HUGE NO-NO!! Not only I put together the onboarding plan for the new manager, I accrued extra charges for driving down 4 hours, staying at a hotel to meet the CEO who rushed me out in less than20 minutes. I was praised and even given tips from every person I interviewed with. I was led to believe the job was mine but the CEO made me feel discriminated. I asked for feedback as to why I didn’t get it to improve myself to be told by every person along the way that they were as surprised as I was that I was not chosen and they were not given any feedback to share with me. My suggestion to you: If you have an accent don’t bother applying If you don’t have 2 months of time to be interviewed, don’t bother If you don’t like to feel discriminated, don’t bother. On a good side, the company does have leaders who care about their associates. Just the head thinks his better than anyone else. By the way, I’m not the only person mentioning being discriminated by an accent. I worked with multiple fortune 100 companies who’s never complaint nor discriminated someone from not being born out of a white family.

      Interview questions [1]

      Question 1

      Where are you originally from?
      1 Answer
      2