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      IQVIA

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      Product Support Specialist Interview

      2 Dec 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Product Support Specialist interview reviews for IQVIA

      Product Support Specialist Interview

      6 Aug 2022
      Anonymous interview candidate
      New York, NY

      Application

      I applied online. The process took 1 week. I interviewed at IQVIA

      Interview

      The first step of my interview was a 15 minute call with an in-house recruiter. After this, I had a 30 minute phone call with my direct manager to discuss my resume and the job specifics. Finally, I had a one hour panel interview with the manager and three team leads. After this, the recruiter sent me an offer.

      Interview questions [1]

      Question 1

      Tell us about a time when you made a mistake at work and how you overcame it
      Answer question
      1
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at IQVIA (New York, NY) in Jul 2022

      Interview

      I had the initial phone interview with the recruiter, and it went very well. I was advised during the screening, the hiring manager already was interested in moving forward with an actual interview. I was advised to expect a email with the the date time after providing my availability, and the email never came. I understand it’s possible to have decided on a candidate previously interviewed, but I also believe some sort of communication should have been given if business needs changed or position filled. It’s very unprofessional to ghost potential hires when you’ve told them they’re moving forward in the process.

      Interview questions [2]

      Question 1

      What type of software do you have experience using?
      Answer question

      Question 2

      Tell about a typical work day in your previous support roles.
      Answer question