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      IPSY

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      Related searches: IPSY reviews | IPSY jobs | IPSY salaries | IPSY benefits
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      Customer Care Interview

      28 Aug 2015
      Anonymous interview candidate
      Declined offer
      Negative experience

      Other Customer Care interview reviews for IPSY

      Customer Care Interview

      10 Nov 2020
      Anonymous employee
      San Mateo, CA
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at IPSY in Jul 2015

      Interview

      This interview was odd!, They did a one on one telephone interview first, then a second stage was a writing sample, then a third stage was a 1.5 hour skype interview with 3 different managers (for a remote position) so not sure why a skype interview with 3 people was needed besides for them to judge by your looks and not your actual ability, sense it is a email position, the email sample's should be the biggest factor for the position, I will tell you it is the least of there concerns here, I would call there hiring practices questionable at best, as I see now from reading other interviewer's reviews, it is a start up company but so far it seems management has no idea what they are doing when it comes to human resources and hiring practices.

      Interview questions [1]

      Question 1

      3 people will ask you the same repetitive questions through out this process, basic non sense questions, its about your look here more then your answers.
      Answer question
      9
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. I interviewed at IPSY (San Mateo, CA) in Jan 2017

      Interview

      Really enjoyable process with multiple rounds to get to know the team. Got feedback from recruiting as I progressed. The process included a written exercise which was a good chance for me to share some of my skills that wouldn't have been as obvious in just an interview.

      Interview questions [1]

      Question 1

      Tell me about a time you've had to make a strategic decision
      Answer question

      Customer Care Interview

      13 Feb 2016
      Anonymous interview candidate
      New York, NY
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at IPSY (New York, NY)

      Interview

      I understood going into this process I was way overqualified for this position. Interviewer was late for the call by about 10/15 minutes. When I asked questions, she seemed a little frazzled - almost a "why would I know to ask that" answer. They also stated up front the position was $17.50 an hour. (No thanks!)

      Interview questions [4]

      Question 1

      Why do you want to work here?
      Answer question

      Question 2

      What is your writing style like?
      Answer question

      Question 3

      What's your least favorite thing about your job?
      Answer question

      Question 4

      Name a time you went above and beyond to exceed customer experience
      Answer question
      13

      Customer Care Interview

      9 Mar 2016
      Anonymous interview candidate
      San Mateo, CA
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at IPSY (San Mateo, CA) in Feb 2016

      Interview

      After cover letter and resume submission a telephone interview was scheduled. Once screened via telephone interview you may be invited to participate in a work related trial. The trial would consist of how you would handle a customer service situation.

      Interview questions [1]

      Question 1

      Name a time you went above and beyond to exceed customer experience  
      2 Answers
      1