INFUSE Customer Service Representative (CSR) interview questions

The process begins with an assessment, followed by an interview. However, the interview experience was disappointing, as there was a lack of communication regarding the status of my application. Updates were only provided after I initiated contact via email, at which point I was informed that I had not advanced to the next stage of consideration .

After initial one-way video interview, if approved, you will be asked to complete an Excel test where you will share your screen for around 30min with the recruiter during a video call. You will be given the instructions and what needs to be done.