I applied online. The process took 2 weeks. I interviewed at IKEA (Baltimore, MD)
Interview
Submitted app online, recieved email to call in for a phone iterview about one week later. Called left message. Hiring Manager called me back the next day and asked me three question.
1) why ikea
2) describe a time you had to work part as a team, what was your role and what was the outcome
3) describe a time you had to work with someone different from you
Then he stated someone would call me back in 7-10 days
The next evening I got a phone call asking me to come in for an in person interview which was scheduled for the following day. When I arrived I filled out a paper app which included a background and credit consent form. I interviewed with two dept. managers, very very nice ladies. The began with "tell me about yourself". They asked about 5 behavioral questions, told me the pay for this position and asked me if I had any questions. Before I left they gave me a copy of the benefits provided to employees and said someone would contact me 3-5 days (i'm assuming after the results of the background and credit check returned). Recieved email today stating I didnt get the job
Easy friendly general questions nothing too taxing seemed to be very welcoming and kind hopefully hear back soon as really enjoyed learning about the company and they seemed to value their work
When explaining the IKEA cashier interview process, I would say that it generally starts with an online application, followed by a brief phone or virtual screening. If successful, candidates are usually invited to either a group interview or a one-on-one meeting with a hiring manager. During the interview, they often ask situational and customer-service related questions, like how you would handle a busy shift or deal with a difficult customer. They also focus on teamwork and IKEA’s values, so it helps to reference how your past experiences match their culture. Interviews are normally friendly, not too difficult, and candidates often hear back within a week if they move on to the job offer or background check stage
Interview questions [1]
Question 1
One of the questions they asked me was ‘How would you handle a situation where a customer is frustrated or upset?’ I answered by explaining that I would stay calm, listen to their concern, apologize if needed, and try to find a solution or ask a supervisor for help if I couldn’t resolve it myself. I also mentioned that good customer service involves patience and staying positive even when the store gets busy
I applied online and then was called to come in for an interview. Two men interviewed me. One was checking his phone every few minutes.
Stupid questions were asked. I didn't feel like they were listening to me. I
Interview questions [1]
Question 1
Name a time that you had to deal with a difficult customer.
