I applied online. The process took 3 days. I interviewed at ICF in Aug 2020
Interview
A phone call takes about 20 mins, typing test only one-minute test right online, internet speed test they send you the link for both tests and all you have to do is take a screenshot and send the results back to them, and a script reading assessment which is done over the phone and only takes about 15 mins to complete.
Interview questions [1]
Question 1
Are you comfortable reading from a script and speaking to customers?