Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      IBM

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: IBM reviews | IBM jobs | IBM salaries | IBM benefits | IBM conversations
      IBM interviewsIBM IT Help Desk interviewsIBM interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Parsons Corporation
      3.7★Compensation and benefits
      avatar
      Hewlett Packard Enterprise | HPE
      3.6★Compensation and benefits
      avatar
      Concentrix
      3.6★Compensation and benefits
      avatar
      Dell Technologies
      3.5★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      IT Help Desk Interview

      3 Jan 2018
      Anonymous employee
      Ho Chi Minh City

      Other IT Help Desk interview reviews for IBM

      IT Help Desk Interview

      9 Jan 2018
      Anonymous employee
      Cyberjaya
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at IBM (Ho Chi Minh City) in Jan 2015

      Interview

      You need to take the entrance test for employed, need to prepare skype or phone for interview, no salary negotiation. Need to study about the IT helpdesk process, basic software issues solutions.

      Interview questions [1]

      Question 1

      What is your experience related to IT
      Answer question
      Difficult interview

      Application

      I applied through an employee referral. The process took 1 day. I interviewed at IBM (Cyberjaya) in Apr 2014

      Interview

      The interview take around 20 min. They will ask basic but tricky regarding the IT. They wanna know if you understand the IT login and process. There 2 person from IBM will do the interview. After they ask you about IT related issue. They will test you with some role play on how to communicate with the customer.

      Interview questions [1]

      Question 1

      You are facing issue unable to connect to internet (page cant be displayed on the browser). You have check the LAN cable is on and have light. The signal bar in computer also showing ok without "X" mark on it. But why still cant access to internet?
      4 Answers
      3

      IT Help Desk Interview

      19 Mar 2013
      Anonymous employee
      Boulder, CO
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 3 weeks. I interviewed at IBM (Boulder, CO) in Feb 2013

      Interview

      Kelly Services misrepresented this job from start to finish. Armed with 2 college degrees, I was sent to a place where strong body odor and the inability to operate Windows 7 dominates the call center floor. I was flat out lied to in regards to this job. I was paid less on arrival and the schedule was far different. Ironically, Kelly Svc lost their account to sleazy CCI.

      Interview questions [1]

      Question 1

      How do I find my around a campus built to confuse spies during the Cold War?
      1 Answer