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      Customer Service Representative Interview

      30 Sept 2015
      Anonymous employee
      Green Bay, WI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Humana (Green Bay, WI) in Jun 2012

      Interview

      Basic phone screen, then in person three person panel. Waited another week then was called with offer. Next was drug screen and background check. Then was put into a ten week training class in which are days and you cannot miss any classes.

      Interview questions [1]

      Question 1

      Give example of a time you delt with a difficult customer
      Answer question