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      Humana

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      Customer Service Interview

      3 Jun 2019
      Anonymous employee
      Accepted offer
      Negative experience
      Difficult interview

      Application

      The process took 3 weeks. I interviewed at Humana

      Interview

      It was very thorough but very laid back at the same time. Lots of information was covered. They let you know what to expect as far as the hiring process goes, so you have an idea of what’s going on.

      Interview questions [1]

      Question 1

      How to deal with irate clients.
      Answer question
      3

      Other Customer Service interview reviews for Humana

      Customer Service Interview

      4 Aug 2020
      Anonymous employee
      Louisville, KY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Humana (Louisville, KY)

      Interview

      Went ahead and found a position online that met my criteria. Applied online took a few days and took a test. Then the interview process began which was pretty easy

      Interview questions [1]

      Question 1

      Basic questions you would see
      Answer question
      3

      Customer Service Interview

      1 Apr 2017
      Anonymous employee
      Louisville, KY
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Humana (Louisville, KY) in Jul 2016

      Interview

      First, they performed a phone interview then once i passed that, i met with two supervisors who asked a series of open ended questions and had you give your reaction to different scenerios.

      Interview questions [1]

      Question 1

      how do you handle escalated issues?
      Answer question