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      Customer Service Manager Interview

      24 Apr 2019
      Anonymous employee
      Walsall, England

      Other Customer Service Manager interview reviews for HomeServe

      Customer Service Manager Interview

      9 Aug 2018
      Anonymous employee
      Walsall, England
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at HomeServe (Walsall, England) in Jun 2015

      Interview

      thorough, competency based, role playing coaching session, presentation as to what I'd do in the first 60 days in the role. 2 stage process, internal application. Interview itself was competency based with 5 or 6 questions on what specific examples I had of dealing with difficult situations, leading by example etc

      Interview questions [1]

      Question 1

      competency based
      1 Answer
      Average interview

      Application

      I applied through an employee referral. I interviewed at HomeServe (Walsall, England) in Jul 2015

      Interview

      Competency based interview with questions around the companies people promises. There were some questions around previous experince in a similar role to get an understanding of my managment style

      Interview questions [1]

      Question 1

      Why do you want this role
      1 Answer