I applied online. The process took 4 weeks. I interviewed at Home Office in Aug 2021
Interview
Online video interview where you record your answers. 3 questions based on the behaviors they asked for and 3/4 strength based questions. Some 'questions' are just showing proof of ID and other formalities. Some questions will have sub-questions to help you along if you are stuck but don't let it distract you from your usual STAR presentation you have practiced, only look at them after you have said your main piece then use them to add-on anything you have missed.
Interview questions [1]
Question 1
What do you do in your free time? (Icebreaker)
Tell us about a time when you have had to make an objective and impartial decision. (Making Effective Decisions)
Please provide an example of when you had to communicate a difficult or complex piece of information. (Communicating and Influencing)
Describe a time when you have focused on improving the service that customers receive. (Managing a Quality Service)
Are you a person that seeks new information? (Strength)
How do you manage stressful situations? (Strength)
How do you make impartial decisions? (Strength)
I applied online. The process took 7 months. I interviewed at Home Office
Interview
The process is very long. I applied on 05/05 and got the final decision on 01/12. If you have time, it’s worth taking a chance. The first part, which is the test, is the most interesting part. You are going to find out a lot about yourself! The second is a writing test, and the third is an online interview. All are very clearly explained.
Interview questions [1]
Question 1
What your colleagues would say about you when you’re not in the room?
Star interview method, situation task action resolution. Use this for questions like a time when you have gone above and beyond, a time when you have used initiative, when you have challenged a process
Interview questions [1]
Question 1
Describe a time when you have gone above and beyond for a customer
STAR approach, using competency framework and strengths. Friendly panel, usually 2 people. You can ask questions at the end. Usually hear back in 2-3 weeks. Overall good experience. Offered job.
