The process took 5 days. I interviewed at Holiday Inn (Killeen, TX)
Interview
I was interviewed by 3 people; the front desk manager, general manager and area manager. The front desk manager ask more situational questions (what would you do..., how would you handle...). It took a little over 2 hours to answer all the questions and get the paperwork done. The front desk manager said I interviewed wonderfully and I was offered the job on the spot.
Interview questions [1]
Question 1
Describe a time in which you were faced with an irate customer. How did you handle it?
I applied online. I interviewed at Holiday Inn (Toronto, ON) in Oct 2023
Interview
They will send you an email or a call for an interview, and then on the day of the interview, there will be 2-3 interviewers who will do the interview. One of them is the front desk manager and the HR manager. After the interview, they will call you 2-3 days to talk to their General Manager and will announce that you passed.
Interview questions [1]
Question 1
What will you do if there are a line of people in front of you who want to check in and also the phone is ringing?
I applied in-person. The process took 1 week. I interviewed at Holiday Inn (Phoenix, AZ) in Oct 2022
Interview
The General Manager interview you and ask few questions about your background and ask you to tell her briefly why you want to be part of the company. She is super polite and educated. I really enjoyed the interview process before get hired.
It was great. Had a good one on one with the manager where we spoke of the job duties and answered all questions that I had about the job and job process.
Interview questions [1]
Question 1
They asked how I would react to an upset customer.
