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      Hilti Group

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      Account Manager Interview

      25 Sept 2018
      Anonymous interview candidate
      Birmingham, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Hilti Group (Birmingham, England) in Sept 2018

      Interview

      I, along with five other people, were invited for an assessment day. The day started with an informal introduction to Hilti with current account managers, there were individual interviews with sales managers and then ended with a group task. There was a lot of information thrown at you but, it really explained exactly what Hilti's proposition was and, it was very obvious that they look after their staff. Everyone was happy, enthusiastic and wanted to get the best from you during the interview. It was intense but, it kept you on your toes and it really helped if you had researched the company and knew about their positioning. You could tell that everyone had come from different areas of life/experience and it was all about the values of the company and the way you presented yourself. The task was a presentation and the Hilti management team were watching us during the preparation of this. It was slightly nerve-wracking but, meant they could see how you prepare for presentations and how your mind works when faced with a problem. After the group task some of us were taken into one room, and the rest in another. We were then told if we had been successful or not (XFactor style!) and I was one of the successful ones. There was a final interview with the Sales Director who, really wanted to understand your drive as a person. It was a great final interview and I felt really fired up when I left! The next stage I was told would be a "day in the life of an account manager" but, I didn't do this as accepted another role. If I could give any feedback to Hilti about this final stage is that it may be something they could incorporate into the assessment day? As in, you attend the interview in the morning and in the afternoon you are out with the account manager? The reason why I think this would work is that, it was proving difficult for me to get any more time off work without raising too much suspicion and, this may put candidates off if they are unable to get time off at short notice. I do understand why Hilti do this though, shows the commitment and understanding of what is required within the role.

      Interview questions [2]

      Question 1

      What did you know about Hilti?
      1 Answer

      Question 2

      Describe a situation where there was conflict and how you overcame it?
      1 Answer

      Other Account Manager interview reviews for Hilti Group

      Account Manager Interview

      5 Dec 2025
      Anonymous interview candidate
      Singapore
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Hilti Group (Singapore) in Dec 2025

      Interview

      They typically start with a phone interview, which is essentially a screening step to filter out most candidates. I would advise applicants to approach this company with caution. Based on my experience, they do not seem genuine about hiring and appear to be continuously pooling candidates. I have applied three times since 2021, and the same pattern repeats—constant job postings, no real progress, and their “pooling” cycle almost always begins in December. I have also attempted to follow up with their hiring team several times, but they either ignore the email or send an automated response claiming that I withdrew my application—which I did not. So, please be careful when applying to this company.

      Customer Service Representative Interview

      23 Oct 2025
      Anonymous interview candidate
      Hong Kong
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Hilti Group (Hong Kong)

      Interview

      Nice HR, nice office, spacious cs centre Describe yourself showing interest to the job Working experience related to the post and example to show you are right for the postion

      Interview questions [1]

      Question 1

      Any example showing you are able to work under pressure?
      Answer question

      Account Manager Interview

      2 Sept 2025
      Anonymous employee
      Dubai
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Hilti Group (Dubai)

      Interview

      Professional but long. Expect 4-5 rounds but keep in mind they pick the best people. Questions are behavior and technical. Construction experience always a plus. Interview process mainly with HR and Area sales managers. Expect to meet many people then the one who like you will hire you.

      Interview questions [1]

      Question 1

      Explain how you won back a losing customer
      Answer question

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