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      HiBob

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      Related searches: HiBob reviews | HiBob jobs | HiBob salaries | HiBob benefits
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      Customer Experience Specialist Interview

      25 Dec 2025
      Anonymous interview candidate
      No offer
      Neutral experience

      Other Customer Experience Specialist interview reviews for HiBob

      Customer Experience Specialist Interview

      8 Jun 2026
      Anonymous interview candidate
      Lisbon, Lisbon District
      No offer
      Difficult interview

      Application

      I interviewed at HiBob

      Interview

      Over average interview process for a position of this level and pay. It's apparently a good company to work for but the technical test is a lot of work when you're not being paid for your time. I'd interview for them again if the chance came up through. Seems like they have a good thing going. Just a bit of feedback for Hibob if you're reading this. Don't put someone through a 8 plus week interview process just to reject them two days before Christmas. It's pretty poor form.

      Interview questions [1]

      Question 1

      How much experience do you have with automation?
      Answer question
      1
      avatar
      HiBob response
      6mo
      Thank you for sharing this feedback. we’re sorry to hear the process felt too long and demanding for the role, and especially that the timing of the outcome came so close to the holidays. We appreciate you noting the positives and that you’d consider interviewing with us again. Your comments about the length of the process and the unpaid task are heard, and we’re actively reviewing how we structure assessments and timelines so they’re proportionate, clearer upfront, and move faster without compromising fairness. Wishing you the best, and thank you again for taking the time to interview with us.
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at HiBob (Lisbon, Lisbon District) in Mar 2026

      Interview

      1st with recuriter was good, I think we had a great time. 2nd, with a TLS, but I found it really boring, they did not wanted to know more about my experience.

      Interview questions [1]

      Question 1

      Mention your Experience in Technical troubleshooting?
      Answer question
      avatar
      HiBob response
      2w
      Thank you for taking the time to share your interview experience with us. We’re glad to hear that your first conversation with our recruiter was positive, but we’re sorry to learn that the second stage did not feel as engaging or focused on your experience as expected. At HiBob, we aim to create an interview process that is thoughtful, respectful, and gives candidates the opportunity to share their background, skills, and potential. We appreciate your interest in HiBob and wish you all the best in your career journey.

      Customer Experience Specialist Interview

      25 Feb 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at HiBob

      Interview

      It was a really positive experience. They were warm, welcoming, and very transparent throughout the conversation, openly sharing information and setting clear expectations, which made the interaction feel comfortable, professional, and genuinely engaging. 😊
      avatar
      HiBob response
      4mo
      Thank you for sharing your experience! We’re really happy to hear the process felt warm, transparent, and clear in terms of expectations. Congratulations on accepting the offer, we’re excited to have you joining us and can’t wait to welcome you to HiBob

      Customer Experience Specialist Interview

      22 Mar 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at HiBob in Feb 2026

      Interview

      1) Self recording which consisted of 6 questions 2) Interview with Hiring manager 3) assessment 4) Interview with head of customer experience 5) In person interview with head of people and culture

      Interview questions [1]

      Question 1

      How did you respond to negative feedbakcck from a customer
      Answer question
      avatar
      HiBob response
      3mo
      Thank you for sharing your experience and for your positive feedback. We’re glad to hear you had a positive interview experience and appreciate you taking the time to outline the process. We work hard to make our hiring process engaging and supportive, while giving candidates a clear view of the role and team. Congratulations on accepting the offer, and we’re excited to welcome you to HiBob.