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      Customer Experience Specialist APJ Interview

      23 Dec 2025
      Anonymous interview candidate
      Sydney
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 7 weeks. I interviewed at HiBob (Sydney) in Nov 2025

      Interview

      Took 7 weeks !!! 5 interview stages [1. One way interview, 2. Panel interview 3. Case study assessment 4. Cx lead interview 5. Final hiring manager interview and finally requested 2 references where one needed to be a direct report.] This has to be the most unprofessional interviewing experience given that I spent so much time and effort interviewing and they didn't even contact my references after they specifically requested for 2 references. It is also disrespectful not only to me but also to my references because the HR was very unresponsive. Communication is slow and there is no transparency. It tells a lot about how a company treats their employees just seeing how they treat their candidates. After investing so much time, you would expect a transparent and quick communication however what I got was only a generic rejection email.

      Interview questions [1]

      Question 1

      Why do you want to work at HiBob?
      Answer question
      avatar
      HiBob response
      5mo
      Thank you for sharing your experience, we’re genuinely sorry to hear how frustrating and disappointing the process felt. We’re taking this feedback seriously and are reviewing our APJ hiring process to improve responsiveness, set clearer timelines, and ensure decisions and communication are handled with more care, including more personalized feedback where possible. Thank you again for the time you invested, and we wish you the very best in your next opp.