I applied online. I interviewed at Helping Hands Home Care (York, England)
Interview
I had two stages of my interview, one was a brief phone call and the second was an in person interview with one other candidate. It was a very quick recruitment process and very easy, it was clear that they were looking for people to start essentially immediately. Whilst the staff were lovely and the interview environment was comfortable, I believe more could have been done to ensure they are hiring high quality candidates to take care of vulnerable people.
Interview questions [1]
Question 1
How do you manage uncomfortable and stressful situations?
Thank you for taking the time to leave a review. We're delighted to hear that you had a quick and smooth experience, and we're excited to welcome you to the team. While our recruitment process is designed to be thorough in selecting the very best candidates for our roles, we do appreciate your feedback and will always take concerns into consideration.
Other Carer interview reviews for Helping Hands Home Care
I applied online. The process took 1 day. I interviewed at Helping Hands Home Care (Alcester, England) in Aug 2025
Interview
Good communication and explanation of role nice people and place very thorough. Great technique very informative and knowledgeable of the sector goof company from reviews . Nice person and friendly environment
I applied in-person. I interviewed at Helping Hands Home Care (Leeds, England) in Mar 2025
Interview
The interview was mainly just filling in forms. they also asked for passport copies and bank details for payment as well as setting up for taxes. then I was invited to a full day of training which was not paid for. there was 5 other candidates on the training. the training was shocking and quite aggressive. We the heard nothing at all. no feedback, no outcome etc. I didn't mind because, at this point, after the terrible training and lack of process, there is no way I'd work there in a million years. Nor will I ever use the company.
Thank you for sharing your feedback. The points raised are not reflective of the experience we expect our candidates to have. Our interview process is two-way and designed to get to know you better, as well as giving you the opportunity to find out a little more about us and about the role. Successful candidates are invited to complete the paperwork needed to ensure that they’re paid correctly and on time.
Customer care, compliance and professionalism are at the heart of what we do. The training that follows a successful interview is critical to supporting our new employees and to ensuring our customers receive the standards of care they need and expect. Please contact us at recruitment@helpinghands.co.uk so that we can understand and look into your specific concerns fully.
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