I applied in-person. The process took 4 days. I interviewed at HealthEquity Inc. (Draper, UT) in Nov 2015
Interview
Applied and was contacted with in about 3 business days. They accommodated my schedule for an interview, as I had a job at the time. I told them I needed to know ASAP in order to make it to the next training class, and heard back the same day.
Interview questions [2]
Question 1
Tell me when you went above and beyond in customer service
I interviewed at HealthEquity Inc. (Indianapolis, IN)
Interview
Relaxed, Straight forward questions regarding expectations , over the phone. Spoke to two people on 2 occasions. Both people were very kind and friendly. Was offered the job within a few days.
Interview questions [1]
Question 1
What type of Customer Service experience do you have?
I applied online. The process took 2 weeks. I interviewed at HealthEquity Inc. (Florida, OH) in Jul 2025
Interview
I was truly excited to interview for this position and to potentially join such a well-regarded company. I had the opportunity to speak with Stephanie and Charita during the interview process, and I appreciated the time they took to meet with me. However, I was informed that I would receive an update regarding the next steps, and unfortunately, I have not heard anything back.
While I understand that delays can happen, I wanted to express that the lack of follow-up has been disappointing, especially considering how enthusiastic I was about the opportunity. Clear communication is an important reflection of a company’s values, and I hope future candidates will have a more consistent experience.
Thank you again for the opportunity to interview.
I applied online. The process took 2 weeks. I interviewed at HealthEquity Inc. (Texas City, TX) in Jul 2025
Interview
I was truly excited to interview for this position and to potentially join such a well-regarded company. I had the opportunity to speak with Stephanie and Charita during the interview process, and I appreciated the time they took to meet with me. However, I was informed that I would receive an update regarding the next steps, and unfortunately, I have not heard anything back.
While I understand that delays can happen, I wanted to express that the lack of follow-up has been disappointing, especially considering how enthusiastic I was about the opportunity. Clear communication is an important reflection of a company’s values, and I hope future candidates will have a more consistent experience.
Thank you again for the opportunity to interview.
