I applied in-person. I interviewed at Hard Rock International (Orlando, FL) in May 2018
Interview
Pretty simple interview, asked all the basic interview questions. Mostly wants to know if you have experience talking to customers. At the time I had to talk to two managers so that was kinda nerve racking. But overall really easy interview.
I applied online. I interviewed at Hard Rock International (Athens, Athens, Attica) in Mar 2022
Interview
Pretty simple process mostly focusing on whether I had experience with a customer-facing role, how I define an excellent customer service, how would I react to certain case scenarios etc.
Usually is a three steps interviews: Department Manager, Assistant General Manager, General Manager. I remember that most of the questions were regarding customer service, brand, teamwork. The good thing is that they create a good friendly environment to make it easy for you.
