I applied through an employee referral. I interviewed at HUB International (East Longmeadow, MA) in May 2024
Interview
The interview process was great, I felt it was challenging and rewarding. It gave me a good introduction into the world of HUB and allowed me to meet some great people before I had even started.
Interview questions [1]
Question 1
Have you ever had to deescalate a situation in regards to a customer service problem? How did you respond?
I applied online. The process took 4 weeks. I interviewed at HUB International (Colville, WA) in Feb 2024
Interview
I had 2 interviews the first one was over the phone it lasted about an hour. It included questions about my experience dealing with a customer that was angry what I would do and how I would respond to situation's. My experience with customer service . Jobs I had held and what responsibility's I had. Second interview was on Zoom and she went over job responsibilities, benefits, what the hub was about and the team I would work with
Interview questions [1]
Question 1
Describe a situation where you had a conflict with a coworker
I applied through an employee referral. The process took 3 months. I interviewed at HUB International (Winnipeg, MB) in Sept 2023
Interview
I was interviewed by 2 people, in a smaller boardroom. They were very personable and made me feel calm and relaxed. One of the interviewers took notes on her laptop while the other, asked the interview questions. I found that this was helpful as the person asking questions could remain focused.
Interview questions [1]
Question 1
How I deal with change? Give an example of a time I had to deal with change in the work setting.
