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      HSBC

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      Customer Service Specialist Interview

      26 May 2025
      Anonymous employee
      Bangalore Rural
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 3 months. I interviewed at HSBC (Bangalore Rural) in Mar 2021

      Interview

      Ok and the staff is polite and helpful. Interview was smooth with no hassles. Three rounds of interview mainly HR and technical. Time is taken for response from HR team.

      Interview questions [1]

      Question 1

      Values of HSBC and job description.
      Answer question

      Other Customer Service Specialist interview reviews for HSBC

      Customer Service Specialist Interview

      5 Sept 2025
      Anonymous interview candidate
      Birmingham, England
      No offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at HSBC (Birmingham, England) in May 2025

      Interview

      I liked the interview process. First i received a call after submission of my application asking an example of delivering exceptional services. I was then invited for a physical interview. I went to the HSBC office however the interview was conducted online in one of their meeting room. Interviewer was a cooperative person and given a transparent feedback 10 minutes after finishing the interview process. Though i was not selected that time he appreciated my efforts and told me i was near to success and encouraged me to apply back after six months.

      Interview questions [1]

      Question 1

      How you managed multiple task? A time when you handled a difficult customer . Tell me a time when you built a rapport. Describe a situation when you went above and beyond for a customer.
      Answer question

      Customer Service Specialist Interview

      3 Feb 2022
      Anonymous interview candidate
      Manila, Manila
      No offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 1 day. I interviewed at HSBC (Manila, Manila)

      Interview

      The interview process was organized, but it is a little bit difficult when there is a panel interview, nerve breaking moment because that is my first time to experience that kind of interview.

      Interview questions [1]

      Question 1

      Previous work experience in your last job.
      Answer question

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