I applied online. I interviewed at HSBC (North Sydney) in May 2015
Interview
Phone call from HR, and just common friendly questions for your current work status, then she tell you the interview time and address if you are available. two times Face to face Interview is token by branch manager and customer services manager. The question is focus on how your ability on customer services.
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview
Easy enough , staff nice , star questions , be confident , make eye contact , be enthusiastic show skills , enjoy it , try hard . Ask questions like a typical day
