HM Prison Service Operational Support Grade (OSG) interview questions

Applied online, passed the quick assessment, got invited to the interview. Uncomfortable situation when no eye contact was made and not one opportunity to introduce myself and give a bit of background. Been made feel completely unwanted there and asked vague questions. Expected situational questions or prisoner orientated quiz, for example, how would i deal with an upset prisoner.Not once answered my questions and rushed me out of the door.

I applied online and was asked to provide STAR‑based competency examples. A few weeks later I had a 45-minute panel interview (two interviewers via Teams). I was asked 3–5 detailed questions, all structured with follow‑ups probing deeper into my examples. It felt professional and fair—almost clinical, but respectful. Afterwards, I waited a few days for decision.