They asked why I was interested in the Service Desk Analyst role and also checked my basic knowledge of tools like MS Outlook. Some scenario-based questions were asked, such as how I would handle a network-related issue reported by a user.

1. I had normal first interview regarding soft skill. Went well 2. Then I had technical interview. They asked about scenario based questions. 3. For this round I got call after 2-3 weeks. They scheduled a call for the next day and didn't show up for the interview. Very disappointed. I send them a mail but didn't receive any response