I applied online. The process took 4 weeks. I interviewed at H&M (West Los Angeles, CA) in May 2011
Interview
Completed an online application in march received an initial phone call in early april set up a phone interview in early may which was followed by a in person interview the next day. Did not hear back from them for 3 weeks as the other department manager was on vacation. Did a second interview which was more like an informality. Standard behavioral interview along with basic questions regarding my background in customer service.
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.
I applied online. I interviewed at H&M (Brighton, England) in Jan 2026
Interview
Group interview, asked us questions like what's our hobbies and why do we want to work at H&M. We then had to work in pairs to choose the importance of certain scenarios that we may come across. We then were given a scenario in a group and had to go around the shop and choose an outfit suitable for that scenario. We ended the interview being asked two random questions about the brand or anything in general.
Interview questions [1]
Question 1
Name a time where you had to make a job easier in order to complete it.
