I applied online. The process took 4 days. I interviewed at H&M (Manchester, England) in Aug 2024
Interview
It was fun, fast, nervous. At the same time they gave me a feeling of searching H&M enthusiastic. I haven't shop in H&M anymore after teen time, it was difficult for me to answer the memership questions.
Interview questions [1]
Question 1
Group activities: drew and introduced ourselves
Open group questions:
What do we know about H&M; what roles are in the store; did we have knowledge about the membership and diversity in H&M; etc
group activites:
we did a 2 persons pair up and answered questions of how can we improve customer service; what to improve in the store
Individual questions: who do you admire; what motiviated you;
I got an interview with 2 interviewer. Common questions and some of professional. They provided relaxed atmosphere, make me feel easy. Especially how to deal with some problems. Not too hard.
Interview questions [1]
Question 1
If you got a problem with your customer, how do you handle it?
I applied through an employee referral. The process took 2 weeks. I interviewed at H&M
Interview
It was a group interview. They asked us about fashion and what we know about H&M and it’s background. We also had a task in groups to come up with good answers to the questions given, we also had to present.
It was a group interview, we did group tasks like styling people for different occasions and answering . It was pretty focused on the company values and if you have a love for fashion.
Interview questions [1]
Question 1
Style a customer who came in looking for an outfit for a job interview, their personal style is 'streetwear'