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      H&M

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      Customer Assistant Interview

      20 Dec 2023
      Anonymous interview candidate
      Guildford, England
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at H&M (Guildford, England) in Dec 2023

      Interview

      I applied on indeed and then a week later they gave me a call and scheduled an interview time, I went to the store at the specified time, they took me to a backroom to give the interview, they asked me the questions and then they said they would be in touch and sent me an email with the outcome 2 weeks later.

      Interview questions [1]

      Question 1

      they asked me questions about why I wanted to work there, how I had experience or knowledge/links to the products they sell, previous times I had gone over and above for a customer, one time I dealt with a difficult situation
      Answer question

      Other Customer Assistant interview reviews for H&M

      Customer Assistant Interview

      14 Sept 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at H&M

      Interview

      Group interview, asks about the H&M sustainability goals and their membership scheme. Also, we had to walk around the store and give feedback on what the store could improve on.

      Interview questions [1]

      Question 1

      What would you do first if the store was messy and also a long queue of customers.
      Answer question

      Customer Assistant Interview

      12 Sept 2024
      Anonymous employee
      Saint Andrews, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at H&M (Saint Andrews, Scotland)

      Interview

      Group interview, asked to create a graphic describing yourself and your interests. Given some situations and asked as a group to demonstrate how you would respond to them, with immediate feedback.

      Interview questions [1]

      Question 1

      How would you deal with a customer complaint?
      Answer question

      Customer Assistant Interview

      9 May 2024
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at H&M (London, England)

      Interview

      easy to answer questions given by recruiter. need to talk a lot about your skills and what you bring to the company need to talk abut your flexibility and hours you can work and whether you are able to work weekends

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question