I applied in-person. I interviewed at H&M (New York, NY) in May 2012
Interview
TYPICAL. Avoid retail. It's pretty much your typical job for dumb teens who don't realize they're getting overworked for next to nothing. They ask you typical retail questions like name a time where you had to get along with others, how to make sure a customer is happy, and the like. pretty much if you have no previous retail experience, aren't a teenage girl, or know someone at the store, expect nothing.
Interview questions [1]
Question 1
name a time where you had to get along with others
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.
"The interview process went smoothly and I felt confident in my answers. I made sure to mention my customer service experience and I felt I connected well with both the interviewers and the other candidates in the group."
Asked general questions about the company, what I liked etc. Also asked when I worked in a team/examples of previous times I showed teamwork. Make sure to do research on company!