I applied online. The process took 1 week. I interviewed at H&M (Edmonton, AB) in May 2014
Interview
The manager doing the interview was kind and friendly. Told me not to be nervous and act like it was just a normal conversation. Told me a little about himself and asked me to describe myself. Asked questions about strengths and weakness. Hobbies. Etc. Typical interview questions. They ask about what you think H&Ms core values and vision is. They ask you if you know anything about the company.
It's a group interview and in mine there were x4 other people. We introduced ourselves and got split into teams to complete a task on their values. Then we were split into different teams and were given a hypothetical customer who wanted help with their outfit - we had to create an outfit accordingly therefore roamed around the store to find clothing items that fit the brief. Afterwards, we explained why we chose those clothes and then were asked x2 competency-based questions.
Interview questions [1]
Question 1
Why do you want to work at H&M? Tell me x3 things about yourself. What does fashion mean to you and what is your fashion style?
Engaging and interactive, having opportunity to engage with managers and customers at the same time. Actual sit down interviews were fairly brief/in groups with opportunity to shadow during business hours.
"The interview process went smoothly and I felt confident in my answers. I made sure to mention my customer service experience and I felt I connected well with both the interviewers and the other candidates in the group."
