I applied online. The process took 2 weeks. I interviewed at H&M (Vancouver, BC) in May 2014
Interview
I applied to three different locations online. An H&M Representative called about a week later for a phone interview. Basic questions such as what did I know about the company, previous work experience in retail, why I chose H&M and what I can learn from working there. She gave me an option between two of the three locations I applied from and set up an interview for me in the location I chose for the following week. The second interview was a casual face to face interview with one of the visual managers and a department manager. Basically asked the same questions from the first interview and some situational questions. They asked me to go and wait in the staff room after for a few minutes, called me back in the manager`s room and told me I was hired. ALOT of paperwork to fill out after you`re hired.
Interview questions [1]
Question 1
What do you know about H&M, What retail experience do you have and describe in detail what duties you had while working in retail, What duties do you think you`ll have as an H&M sales advisor, etc.
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.
I applied online. I interviewed at H&M (Brighton, England) in Jan 2026
Interview
Group interview, asked us questions like what's our hobbies and why do we want to work at H&M. We then had to work in pairs to choose the importance of certain scenarios that we may come across. We then were given a scenario in a group and had to go around the shop and choose an outfit suitable for that scenario. We ended the interview being asked two random questions about the brand or anything in general.
Interview questions [1]
Question 1
Name a time where you had to make a job easier in order to complete it.