Group interview where we played out around four or five different scenarios. Testing how you would overcome certain challenges as well as your creativity and flare for fashion. We found out if we had the job later in the day by email.
Other Casual Sales Advisor interview reviews for H&M
A group interview in their assessment center with about 15 girls overall present and we had to do several different activities to clear the interview.
3 managers were present for the interview.
I applied online. The process took 1 week. I interviewed at H&M (Sydney) in May 2017
Interview
It was a group interview with about 7-8 people. Before walking in, our group used the opportunity to talk to each other and become acquainted, that way the interview became less nerve-wracking for all of us. First, we had to watch a video about H&M and comment on it as a group. Then we sat in a circle and discussed various scenarios as a group and how we would solve them if there were no managers present at the store. The last stage was more practical. We had to set up a mini store and had 5 minutes to work as a team to set up a store front, placing clothes on the front table by following an outfit guide they gave us and placing clothes on railings at the back.
All in all, it was a very great experience. It was my first time doing a group interview so I didn't know what to expect, but it was a lot less nerve-wracking than I thought.
Interview questions [3]
Question 1
What can you do to maximise the customer's experience in the store?
The store is closing in 5 minutes, you have 5 rails of clothing to sort out, but customers walked in asking for help with sizes and styling. What do you do?
