I applied online. The process took 2 days. I interviewed at H E B (Houston, TX) in Aug 2018
Interview
Most HEB nowadays have 2 part interviews. The first is a group interview with about 14 people, and you have to do activities. The second interview is one on one where you’re asked about work experience.
Interview questions [1]
Question 1
Can you tell us of a time you had a difficult interaction with a customer and how did you handle the situation?
The interview process is unique and done in a few parts. There is a group interview where you interact with other applicants. They also ask you one on one questions in a more traditional interview setting.
Interview questions [1]
Question 1
What would you do if a customer wanted to speak to a manager?
Basic questions . Just trying to see if you fit I. With them. Pretty easy. Not too hard if you can answer . It was that and a lot of situations and scenarios that they asked about
It was an online format. Personal video recording responding to basic interview prompts. There was also a small competency examination to test for basic math and reading skills as well as some personality questions.
Interview questions [1]
Question 1
They asked about a time when you had to interact with a disgruntled customer