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      Guardant Health

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      Client Services Associate Interview

      13 Aug 2015
      Anonymous employee
      Accepted offer
      Positive experience

      Other Client Services Associate interview reviews for Guardant Health

      Client Services Associate Interview

      7 Mar 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Guardant Health

      Interview

      It started out with a phone interview with the manager. Next, there was a 2 hour in-person interview with your potential co-workers. Finally, there was a third interview with the founders.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question
      8

      Application

      I applied online. I interviewed at Guardant Health

      Interview

      I had an extremely disappointing experience I had with Guardant Health. After successfully completing my first interview, I was scheduled for a second one. However, when the time came, no one showed up. I followed up via email but never received a response. I then called the recruiter, who admitted it was a scheduling mistake on their end and assured me he would call back to reschedule. Unfortunately, that call never came. I had even taken time off work to be available for this interview, only to be left without communication or follow-up. I also know I was the ideal candidate because I currently work for their competitor company. Please do better when it comes to respecting candidates' time and effort. A simple acknowledgment or update goes a long way.

      Interview questions [1]

      Question 1

      Why do you want to work for Guardant Health?
      Answer question
      3

      Client Services Associate Interview

      26 Jun 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Guardant Health in Jun 2024

      Interview

      One interview with the recruiter, one with a manager, and then a 6-panel 3-hour interview. I completed all of this just to be ghosted after being told I would hear something either way the following week. It has been 3 weeks, I even emailed the recruiter twice the following for a status and received no reply. Stop wasting people's time, Advise your your Director not to be laughing at her screen in other conversations while interviewing, it's very unprofessional.

      Interview questions [1]

      Question 1

      How many years do I have with metrics?
      Answer question
      1

      Client Services Associate Interview

      31 Aug 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Guardant Health

      Interview

      Ridiculous interview process, I declined the offer to continue after part 2. This was for an entry-level, customer service based position. A college degree is not required, yet they expected 5 rounds of the interview process. First was a video interview, then a phone call to discuss more about the position. After that would have been a 45 minute assessment, then a panel interview with the team. Then finally an interview with the manager/leader. The lowest starting hourly pay is $16.. but can go up to $33 (only if you are in CA).

      Interview questions [1]

      Question 1

      Tell us about yourself. Why Guardant Health? Tell us about a difficult customer, and how you handled it. What experience do you have with CRM?
      Answer question
      3