There was no phone screen, just email corespondence, and then an in-person interview which lasted about 30 minutes, no other steps or reference checks were performed, no drug test either
Questions like what would you add on to a product, what is a bosal, what you would dress people for horse shows. It was pretty simple questions about various disciplines
I applied in-person. The process took 2 weeks. I interviewed at Greenhawk Equestrian Sport (Cambridge, ON) in Jul 2020
Interview
Many questions involving horse products and customer service. It is a very reasonable interview for people with moderate equine experience and knowledge. One part of the interview was done over the phone due to COVID, met the manager at a local horse show, and doing my final interview in person.