I applied through an employee referral. The process took 5 days. I interviewed at Gexel (Montreal, QC) in Oct 2019
Interview
On site interview last 20 mins. Interviewer was nice and professional. Closed room. Went through resume line by line asking questions and answering. She welcomed me with smile, attentive and had good listening skill.
Interview questions [1]
Question 1
What did you do in the past? Do you have customer service experience? What would you do in the next 5 years for your career?
Easy going interview, didn’t feel stressed and the questions were fairly easy to answer. they were more curious about my past experience which was easy to answer. Would recommend to anyone interested in customer service
Standard interview process, would even say a lot more lax than most other interviews I have had in the past. General interview questions about my work history and skills. Also had me write a letter in French to test my knowledge of the language.
Accessible, few phone calls with the recruiter then they requested and videos and audio records reacting to certain scenarios that needed to be recorded and sent back to them.Mostly standard questions,that were asked about customer service and few hypothetical situations to along with that.Nothing too complicated or out of an ordinary customer service representative interview.
Interview questions [1]
Question 1
My most stressful experience and how I dealt with it.